Adesa Clear - Purchases (MVP)

Adesa Clear - Purchases (MVP)

Adesa Clear - Purchases (MVP)

Date

Date

Date

Feb 2023 - May 2023

Feb 2023 - May 2023

Feb 2023 - May 2023

Role

Role

Role

Sole Product Designer - planning, research, and execution

Sole Product Designer - planning, research, and execution

Sole Product Designer - planning, research, and execution

Team

Team

Team

Dianne C (PM), Stephen G (PM), NaN (ENG Team), Hara (PD)

Dianne C (PM), Stephen G (PM), NaN (ENG Team), Hara (PD)

Dianne C (PM), Stephen G (PM), NaN (ENG Team), Hara (PD)

View Prototype

View Prototype

View Prototype

A month after the beta release, Purchases page had 142 engaged users with a total of 2,171 successful sales.

Project Introduction

Context on Adesa Clear:
When Carvana acquired Adesa in 2022, its auction business was declining due to competition from digital auctions, KAR's shift to online sales, and Covid's impact on physical auctions. Initially, Carvana Auction was used to dispose of vehicles that didn't meet Carvana's high brand standards, but after the acquisition it was rebranded as Adesa Clear, gaining 56 physical auction locations across 4,000 acres. To regain market share and improve profitability, Carvana launched the Digital Auction Platform (DAP) in 2023, seeing early success but still aiming to replace Adesa's outdated Dealerblock, improve the buyer experience, and expand Clear nationwide in 2024.

The impact of Purchases:
With that said, the Purchases page can enhance buyer experience by providing easy access to post-auction details, encouraging repeat use and driving higher bidding activity. This can reduce Carvana's dependence on competitors like Manheim or OpenLane and improve financial performance by keeping transactions within Adesa Clear.

How might we provide our automotive dealers with the most efficient post-purchase experience that is transparent, efficient, and complete?

More projects

Let's Connect

I'm open to new roles and challenges. Grab that 1:1.

E-mail

harayyum97@gmail.com

Let's Connect

I'm open to new roles and challenges. Grab that 1:1.

E-mail

harayyum97@gmail.com

Let's Connect

I'm open to new roles and challenges. Grab that 1:1.

E-mail

harayyum97@gmail.com